How Our Legal Framework Applies to Your Account
ebajee operates as a mobile-first platform. When you open an account and link a wallet — bKash, Nagad, or Rocket — you enter into a binding relationship governed by these conditions. We do not offer account access in regions where doing so would breach local law,
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and we will suspend or close accounts where eligibility cannot be confirmed. Transactions processed through bKash, Nagad, or Rocket are recorded against your account and are subject to our transaction-review policy. We reserve the right to hold, review, or reverse a transaction if it conflicts with
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our terms or if the source cannot be verified. Your account details — including your mobile number, wallet ID, and transaction history — are held under our data retention policy. Account changes, including wallet updates and contact-number edits, require identity confirmation. If you believe a transaction
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was processed in error, you must raise it through our support channel within the period stated in your account agreement. Availability of all features, including wallet deposits and withdrawals, depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.